How to Adjust a Cantilever Arm on a Touchless Car Wash Machine
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If the cantilever arm on a HeyCar touchless car wash machine becomes tilted or no longer returns to the correct position, it may need to be mechanically realigned and checked through the remote-control system.

Tools Required
Cantilever Adjustment Procedure
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01
Loosen the Fixing Screws
The cantilever arm is secured by two screws, one on the front and one on the back.
Loosen both screws slightly, but do not remove them completely. They only need to be loose enough for the arm to be repositioned.
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02
Realign the Cantilever Arm
Pull the cantilever arm back into position so that it remains horizontal with the upper frame of the machine.
Make sure the two foam outlets and the blower outlet are not blocked. Once the position is correct, re-tighten the fixing screws.
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03
Check the Position Through the Remote-Control System
Open the remote-control system and enter the store name. Select Remote Monitoring, then enter Manual Mode.
Select Reverse Manual Mode and move the cantilever to the required angle. Release the control, then select Run and Reset.
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04
Verify the Cantilever Position
After reset, confirm that the cantilever returns to the same position that was adjusted manually.
If the positions do not match, repeat the adjustment and reset procedure until they are consistent.
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05
Secure the Final Position
Once the alignment is confirmed, remove the front fixing screw and prepare the electric drill.
Keep the drill straight and use a 6 mm drill bit to carefully deepen the hole by approximately 3–5 mm.
Clean the hole, reinstall the screw, and tighten it firmly. Repeat the same procedure for the rear fixing screw.
Important Notes
- Do not completely remove both fixing screws during alignment.
- Do not block the foam outlets or blower outlet.
- Keep the electric drill straight to avoid damaging the threads.
- Confirm the reset position before completing the final adjustment.
This procedure applies to the machine shown in this maintenance guide. Adjustment methods may vary by model.
Need Maintenance Support?
For installation, operation, or maintenance support for commercial car wash equipment, contact the Robot.icu team.
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